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How long is your delivery time?

Standard delivery time: 4-9 business days (Canada Post)

Express delivery time: 2-4 business days (DHL Express)

I have returned my unwanted item but haven’t received a refund?

After you have received an email confirming that your return has been processed it will take 2-5 working days until your money is refunded. If you haven’t received your refund within this time, please contact us.

How do I make a return/exchange?

Please contact us by the contact form below for instructions.

The return policy does not apply to products with customised design such as embroideries, flags, labels and text.